Adding a facility

Aside from events, our platform allows you to set your opening times for your venue facilities e.g arena hire, xc course hire.

---

Step-by-step guide

To add a facility, go to the facilities page and find Add

1. Setup

You will need to add the basic details of your facility. The fields available are:

• Name: The name of your facility - e.g XC course hire

• Image: Upload an image to display for your facility, this is optional.

• Description: A description of your facility, we recommend being thorough and give your entrants as much information on the as possible. This is also a good place to add any extra directions you may have to help people find the course or arena etc.

• Private: Set to true if this facility is only available via coaching slots. You will need to manage availability and set up coaching via the coaching page, see adding coaching types.

• Venue: Select the venue where this facility is located.

---

2. Cost & extras

• Cost: This is the base cost of your hire.

• Extras: You can add extras which will then be selectable when a user goes to book this facility, for example give people the option to add an extra horse at a discounted rate. To add an extra choose Add and you will be presented with some more fields:

  • Name: The name of this extra
  • Cost: The cost of this extra
  • Info required: Here you can add any extra field names for data you need to collect. For example if you're allowing an extra horse, you may wish to collect that horse and rider's name too, so enter 'rider,horse'.

You can add as many extras as you want, so to allow 2 extra horses you could add another called "Extra horse #2" and follow the same process again.

---

3. Terms & conditions

It's important to enter any specific terms and conditions you may have so that your entrants can accept them before booking. For example if you're hiring out your XC course you may wish to outline that body protectors are mandatory etc.

Once you've completed the above steps, choose Add facility and your facility will appear in the list! To set your availability, click the facility you just created.

---

Adding availability

Once you're on the page of the facility you created, you can set your availability by choosing Edit in the availability panel.

You will be presented with a calendar to add your opening times. You can select multiple dates, and some fields will appear for you to set for these dates.

• Available from: The time you wish to open on this date - this will be the first allowed slot booking.

• Until: The time you wish to close on this date - the last allowed slot booking will be calculated from this and the arrival time, so if you set allow arrivals every 1 hour and you've set 5pm as your closing time, then the last available slot will be at 4pm.

• Allow arrivals every: You can set this to 15 mins, 30 mins or an hour. This will then generate all the slots available for these dates.

• Max bookings per slot: Limit the amount of people who can book onto each slot.

Once done, click Sync calendar and the dates will turn green. You can also choose more dates and repeat the same process.

Once you've synced the calendar, scroll down and click Save and your facility will now appear in the "Facilities" tab on your public venue page!

---

Next steps